FAQ

Graduation Booking

How do I register to graduate?

1. Click on the 'Graduation Booking' button on https://vu.reedgraduations.com.au/graduating/rego-regalia
2. Enter your student number (digits only) and date of birth, then click 'Go'
3. Complete Step 1 - Registration and click 'add to cart'
4. Complete Step 2 - Regalia and click 'add to cart'
5. Complete Step 3 - Guest Tickets and click 'add to cart'
6. Follow the prompts to add other graduation products/services to your cart (Optional)
7. Click proceed to checkout
8. Login to your Reed Events account (or sign up if a new user)
9. Complete checkout prompts

How do I order my photos online?

1. Visit vu.reedgraduations.com.au
2. Enter your 'G' reference code from your studio session booking and then click GO.
3. Your images will appear in a slide show format. Click ‘order photos’ to start your order.
4. Choose from the three options above the image: ‘Select a print’, ‘Select a canvas’ OR ‘Select a digital copy’. 
5. Use the side arrows to click through to your desired image. (There are artistic effects and framing options available underneath the image.) 
6. Click ‘add to cart’. You can then choose to continue selecting more photographs, or continue to checkout.
7. If you haven’t already done so, you will need to create an account with us. This way we can save your shipping address and contact details for any future purchases.
8. Follow the prompts to checkout. A receipt will be emailed as confirmation.

How do I download the Digital Pack?

1. Go to our website and login to your account. 
2. Then click 'My Account' in the top right corner and then from the dropdown menu. 
3. On the order summary page, click the black 'View' button beside your order with the Digital Pack.  
4. Then scroll down the receipt and underneath the Digital Pack sample photo you will see a 'Download' button. 
5. From this link you will be able to save the images to your computer. The images can be downloaded multiple times, if necessary.

Having trouble? Please ensure you click the ‘View’ button beside your Digital Pack order on step 3. If you have any questions or problems, please contact our staff at hello@reedevents.com.au. 

How do I view and purchase my stage photos online?

1. Visit vu.reedgraduations.com.au.
2. Click on ‘View/Order Stage Images’.
3. Select the date and time of your ceremony. Click GO. 
4. This will show everyone who crossed the stage. Select your image and then your preferred format (print/digital, etc.)
5. Click ‘add to cart’ and follow the prompts to checkout. 

How long before I receive my order?

Reed Events are dedicated to providing only the absolute highest level of quality. Your printed images will be thoughtfully re-touched, carefully packaged and delivered to your door or post office approximately 4 weeks after ordering.  Digital images are available online instantly after you place your order. Framed images can take up to 6 weeks due to the nature of creating custom frames.

Can my order be delivered overseas?

Yes, we deliver printed photographs and degree plaques worldwide. At this stage we do not offer international shipping for frames. 

How is my order sent?

Your order is sent via Australia Post and is packaged securely to avoid any damage.

What is a canvas print?

A canvas print is a photograph printed on textured artist canvas rather than traditional photo paper. Canvas is a high-quality material that gives a similar effect to a painting.  Your canvas will arrive rolled in a heavy duty packing cylinder.

Price List

To view our photography price list please click here. All prices are quoted in AUD Australian Dollars.

Postage

Digital items do not attract a postage fee.
For physical items, the postage fee ranges from $15 - $30 within Australia. Overseas postage is calculated based on the product item and destination.